Billing Options

SmartHub is North Central Electric Cooperative’s free online bill payment system that allows members to receive outage notifications and monitor energy usage. If you are new to paying your bill online, you will need to create a SmartHub account – it’s super easy, and if you run into any issues, our friendly staff will gladly assist you.

Our goal is to provide you with account access on demand for your mobile devices, tablets, and computers. Our software represents cutting-edge technology brought to you by your local electric co-op, created with our users in mind and with features to assist you in your busy life.

New subscribers to NCE’s SmartHub e-bill and AutoPay features will receive a one-time $10 credit on their electric bill ($5 credit for e-bill and $5 credit for AutoPay).
 

Benefits of AutoPay: Say hello to always on time

With AutoPay, you’ll no longer have to worry about writing a check, paying for postage, or mailing out your payment. Plus, your payment is always on time. 

Benefits of e-bill: When we save money, you save money

Enrolling in e-bill will help save money on postage and printing, which helps us pass savings on to you! Your bills and payment records are accessible on SmartHub – no more hard copies. 

Budget Billing

The variable budget billing program offered by North Central Electric gives members a convenient way to plan their budget by leveling your electric payment each month. This is an ideal program for members with an all-electric home where winter heating bills can be two or sometimes three times higher than the spring and summer months.

The monthly budget amount is based on 12 months of consumption history. The budget amount could vary from month-to-month depending on the member's monthly use. There is no catch-up month with the variable budget. To be eligible for the variable budget program, members must have been at their current residence for at least one year and not have an outstanding balance.

Eligible members can enroll in this convenient billing program at any time during the year. Payments are due by the 15th of the month. Failure to make a budget payment will automatically take you off the budget billing program.

Contact a North Central Electric billing service representative and they will mail/e-mail you an authorization form, which includes an estimate of what the budget bill would be. Remember: the budget amount could vary from month-to-month depending on the consumer's monthly use.