About Touchstone Energy Cooperatives
The Touchstone Energy Cooperatives brand represents a nationwide alliance made of more than 750 local, consumer-owned electric cooperatives in 46 states. Touchstone Energy co-ops collectively deliver power and energy solutions to more than 30 million members everyday. Electric cooperatives distribute power for 56 percent of the U.S. land mass over 2.4 million miles of power lines.
Electric cooperatives were established to provide electricity to rural America, and now make up the largest electric utility network in the nation. Touchstone Energy is the national brand identity for that network.
What Makes Our Cooperatives Different
Touchstone Energy co-ops are owned by the members they serve and are committed to providing reliable electricity at the lowest price possible. In short, co-ops "look-out" for the members they serve.
Touchstone Energy co-ops provide high standards of service according to their four core values: integrity, accountability, innovation and commitment to community.
Touchstone Energy co-ops rank well ahead of their industry counterparts when it comes to customer satisfaction. Recent data from the American Customer Satisfaction Index (ACSI), one of the nation's most recognized measures of customer satisfaction, gives Touchstone Energy cooperatives an average score of "83" out of a possible 100, outclassing utility industry satisfaction score of "77."